Shipping Policy
Shipping Information
Thank you for shopping with us! We are committed to delivering your order quickly and securely.
Order Processing
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Orders are processed within 1–3 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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You will receive a confirmation email or SMS once your order has been shipped.
Shipping Time
Estimated delivery times:
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Within the Country: 2–7 business days
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International Orders: 7–15 business days (depending on the destination)
Please note that delivery times are estimates and may vary due to customs, weather, or courier delays.
Shipping Charges
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Shipping fees are calculated at checkout based on your location.
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We may offer Free Shipping on selected products or promotional campaigns.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS so you can monitor your shipment.
Incorrect Shipping Information
Please ensure your shipping address and contact details are accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect information.
Delayed or Lost Shipments
While we work with trusted courier partners, unexpected delays may occur. If your order has not arrived within the estimated delivery time, please contact our support team, and we will assist you promptly.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged package and product. We will review your request and provide an appropriate solution.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team. We are always happy to help.